Voice interface
Investors ask questions by voice and receive spoken answers instantly, through a lifelike AI avatar.
Aviation · Investor Relations · Voice AI
American Airlines’ AI investor assistant, fluent in 7 languages
Ask by voice. Get answers grounded in the filings.
An AI voice assistant that answers investor queries for American Airlines instantly, in seven languages, drawing on live financial data sourced from official documents.
Project overview
Investor relations that never puts a question on hold
Investors want precise answers about revenue, earnings and guidance, and they want them in their own language. American Airlines needed a way to respond instantly without drifting from what the company has officially published.
Codiste delivered a voice-first AI assistant that listens, understands and replies in seven languages, with every answer matched against official financial documents.
- Client
- American Airlines
- Industry
- Aviation, investor relations
- Platform
- AI voice assistant
- Languages
- 7
The challenge
Global questions, one source of truth
Investor questions arrive in many languages and need answers grounded in current, official financial information. Handling them manually is slow, and keeping every reply consistent with published documents is hard.
- 01Questions arrive in many languages, around the clock
- 02Every figure must match the official filings
- 03Manual responses are slow and hard to keep consistent
The solution
A voice assistant that reads the filings for you
Investors ask by voice and hear a spoken answer instantly. The assistant sources current financial data rather than scripted replies, and grounds each answer in official documents.
A LangGraph pipeline retrieves the relevant figures from official documents and replies in the investor's language, matching official documents with 87% accuracy.
What we built
Key features and capabilities
7-language support
Handles investor queries in English, Spanish, French, Italian, German, Swedish and Arabic.
Live financial data
Sources current financial data on demand instead of static, scripted answers.
Document-grounded answers
Every answer is matched to official financial documents, with 87% matching accuracy.
Product design
Designed to feel like talking to the IR team
A calm, on-brand interface across desktop, tablet and mobile, with an always-available assistant at its centre.
Impact and results
Instant, accurate and always on
7Languages supported
87%Matching accuracy against official documents
24/7Investor questions answered on demand
Built for
Who it serves
- Investors asking about company financials by voice
- Multilingual investor queries handled in 7 languages
- Retrieving figures from official financial documents on demand
- Investor relations teams scaling without adding headcount
Tech stack
Built with
- LangGraph
- LLM
- LiveAvatar
- Three.js
- AWS
Want an AI assistant your investors can trust?
We build voice and chat assistants grounded in your own documents, in every language your audience speaks.
